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Terms & Conditions

In using this website, you agree to the site policies, as set out below

CHOOKAPECK SITE POLICY

All information on this site is provided in good faith and is accurate to the best of our knowledge. We accept that errors and omissions may occur, if you believe an error has been made please contact us.

CHOOKAPECK COMMUNITY GUIDELINES

  • Chookapeck is not responsible for the contents of reader comments.
  • Chookapeck reserves the right to delete comments.
  • Chookapeck reserves the right to terminate a user’s account.
  • No harassment, bullying, vilification, discrimination, racism, sexism.

CHOOKAPECK WEBSITE SALES POLICY:

Prices and availability are subject to change without notice, and all prices are quoted in Australian dollars and include GST. Payment must be received before products are dispatched.

REFUND POLICY – PHYSICAL PRODUCTS

If you have any concerns with your order, please contact us via the details provided on our contact page.

REFUND POLICY – DIGITAL DOWNLOADS:

Purchase of any Chookapeck digital products – Lightroom Presets, Desktop Wallpaper – is for ONE individual license for your use and cannot be re-used by others (your clients, etc).

There are NO REFUNDS, RETURNS OR EXCHANGES and all sales are final on Chookapeck digital products.

REFUND POLICY – WORKSHOPS & EVENTS

Workshop / Event tickets are transferable but not refundable.

If the Event is cancelled or rescheduled before the scheduled start date/time, Chookapeck will fully refund the fee (in consultation with you regarding rescheduling).

SECURITY POLICY:

When purchasing from Chookapeck, card details are transmitted through a secure server using PayPal. Card data is not hosted by Chookapeck after processing.

PRIVACY POLICY:

We acknowledge and respect the privacy of individuals. We advise that any information provided will be treated in accordance with the Privacy Act 1998 which regulates the handling of personal information about individuals. This includes the collection, use, storage and disclosure of personal information, and access to and correction of that information.

Personal information provided to us will only be shared, and only that information which is absolutely necessary, where required by law and with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and Australia Post or the courier company that will deliver your order. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with a newsletter and to personalise your shopping experience with us.

RESOLVING PRIVACY ISSUES:

If you have an issue which you wish to raise with us, please contact:

Annemaree Clementson

Chookapeck
ABN
Phone: +61 400 262 250
Post: PO Box 563, Tanunda, SA 5352
E: annemaree@chookapeck.com

Updated September 17 2019